Effective Date: June 28, 2026

Percy’s Custom Frames (“Percy’s Custom Frames,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit PercysCustomFrames.com, purchase custom sports jersey frames, upload images or artwork, request a quote, or contact us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment-related information
• Photos, logos, jersey images, artwork, signatures, memorabilia images, or other uploaded files
• Messages, quote requests, and customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on the website
• Cookie and tracking technology data

How We Use Your Information

We may use your information to:

• Process and fulfill custom frame orders
• Create, design, and produce custom sports jersey frames
• Communicate with you about your order
• Respond to quote requests and customer service inquiries
• Process payments
• Ship products
• Prevent fraud and unauthorized transactions
• Improve our website, products, and customer experience
• Send order confirmations and shipping updates
• Send marketing emails if you have opted in
• Comply with legal obligations

Uploaded Photos, Jerseys, Logos, and Artwork

Customers may upload photos, jersey images, logos, signatures, sports memorabilia images, or other custom artwork. By submitting content to us, you represent that you own the content or have the necessary rights and permissions to use it.

You grant Percy’s Custom Frames a limited license to use uploaded content solely for purposes related to your order, including design, production, proofing, fulfillment, customer support, and reorder assistance.

We do not claim ownership of your uploaded content. We will not use your uploaded photos, artwork, or designs for advertising, marketing, social media, portfolio display, or promotional purposes unless you give us permission.

Payment Information

We do not store full credit card numbers on our website. Payments are processed securely through third-party payment processors. Depending on how you complete your purchase, payment processing may be handled by services such as Stripe, PayPal, or another secure payment provider.

These payment processors maintain their own privacy and security practices. We encourage you to review their policies.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve functionality, analyze website traffic, remember cart contents, personalize your experience, and measure advertising performance.

You may disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Analytics and Advertising Tools

We may use third-party analytics and advertising tools, including but not limited to:

• Google Analytics, Google Search Console, and Google Ads
• Meta/Facebook Pixel and Instagram Advertising Tools
• Microsoft Advertising or Microsoft Clarity

These services may collect information about your device, browsing activity, and interactions with our website.

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only as needed to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email service providers
• Analytics providers
• Advertising platforms
• Fraud prevention services
• Tax, accounting, legal, or business advisors

We may also disclose information when required by law, to respond to lawful requests, to protect our rights, to investigate fraud, to enforce our policies, or to protect the safety of customers or others.

Email Communications

If you subscribe to our email list, request updates, or opt in to marketing communications, we may send promotional emails, product updates, special offers, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Even if you opt out of marketing emails, we may still send transactional or service-related messages, including order confirmations, shipping updates, quote responses, customer service replies, and warranty or product-related notices.

Shipping Providers

We may share your name, shipping address, phone number, email address, and order details with shipping carriers as necessary to deliver your order. Shipping carriers may include services such as UPS, FedEx, or USPS.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing orders, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

Uploaded artwork, photos, or design files may be retained to assist with proofing, production, customer support, or future reorder requests unless you ask us to delete them.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your personal information.

To make a privacy request, contact us using the information listed in the Contact Us section below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include the right to know what personal information is collected, request deletion, correct inaccurate information, opt out of certain sharing, and not be discriminated against for exercising privacy rights.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete it.

Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our website does not currently respond differently to them.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any websites you visit.

Business Transfers

If Percy’s Custom Frames is sold, merged, reorganized, or transfers all or part of its assets, customer information may be transferred as part of that transaction, subject to applicable law.

International Visitors

Our website is operated in the United States. If you access the website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Percy’s Custom Frames

Website: https://percyscustomframes.com

Email: Chris@PercysCustomFrames.com

Phone: (580) 560-3584

Mailing Address: